Are you having trouble with the CE-107938-8 error code when you attempt to play games on your PlayStation 5? This is a common issue that can be solved easily with a few steps. Follow step by step to fix the CE-107938-8 error code on PS5.
Here’s how to fix the CE-107938-8 error code on your PS5
First, try restarting your console by pressing and holding down the power button for seven seconds. This will force a full reboot of the system and may help resolve any software issues that are causing the error code to appear. If this doesn’t work, then it could be an issue with your network connection or an incompatibility between your console’s system software and a game or application you’re trying to run. In either case, there are some steps you can take to troubleshoot and potentially solve the problem.
Reset your DNS settings to fix the CE-10793-8 error code
If it appears that the issue is related to your network connection, then you may need to reset your DNS settings or even check for any outages in your area.
To reset the DNS settings for your PS5
Go into Settings > Network > Set Up Internet Connection > Select LAN Cable/Wireless Connection > Custom > Auto Detect Settings > Enable Internet Connection Sharing (ICS) > Reset Your Internet Protocol (IP) Settings > Confirm Your Internet Service Provider Settings and Change The Primary Or Secondary DNS Server Address To 0.0.0.0/1 or 8.8.8/0/1 respectively before clicking Next And Finally Test Internet Connection.
After completing these steps, try running the game again and see if this solves the problem.
The ultimate solution for CE-10793-8 error
If it appears that there is an incompatibility between your console’s system software and a game or application you’re trying to run, then troubleshooting may involve downloading any available updates for both the game and system software as well as verifying any licenses associated with content purchased from PlayStation Store or other third-party publishers (if applicable).
It’s also possible that reinstalling certain applications from PlayStation Store might help resolve this issue as well; follow these instructions: Go into the Game Library tab at top of the home screen> Select Applications tab> Choose game or app> Select Reinstall option> Then download/install once again> Check if this helps correct CE-107938-8 error code issue on PS5.
When attempting to launch content from previously installed applications via Game Library tab after the reinstallation process is completed successfully using the above step-by-step directions provided here today. If all else fails, contact Sony Customer Support who will be able to provide further assistance in resolving this particular error code.
We hope our guide has been helpful and informative in helping you fix CE-107938-8 Error Code on PS5.